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Knowledge, Adoption and Utilization of Social Media for  Healthcare Delivery Amongst Health Practitioners: A Study of  Nurses in Fmc, Asaba
Open Access

001: KNOWLEDGE, ADOPTION AND UTILIZATION OF SOCIAL MEDIA FOR HEALTHCARE DELIVERY AMONGST HEALTH PRACTITIONERS: A STUDY OF NURSES IN FMC, ASABA

ByBieni Victor Emenike
SchoolUniversity of Nigeria, Nsukka
DepartmentCommunication
CategoryResearch Papers
Levels100200300400500600Post Graduate
₦ 2000
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Description

This study, titled Knowledge, Adoption and

Utilization of Social Media for Healthcare Delivery

Amongst Health Practitioners: A Study of Nurses in

FMC, Asaba, explores the extent to which nurses

understand, adopt, and utilize social media for

healthcare purposes. Anchored on the Technology

Acceptance Model (TAM), the study aimed to assess

the knowledge level of nurses regarding social media

use in healthcare, evaluate the extent of its actual

utilization, among others. A descriptive cross-sectional

design was employed, with a sample of 67 nurses

selected through stratified random sampling from the

total population of 670 nurses at Federal Medical

Centre (FMC), Asaba. Data were gathered using a

validated structured questionnaire (KAUSMHDQ)

where the reliability of the instrument yielded a

Cronbach's Alpha coefficient of 0.78, indicating good

internal consistency and reliability and analyzed using

SPSS version 26.0, employing both descriptive and

inferential statistics. Findings revealed that 88.8% of

the nurses demonstrated a high level of knowledge

about social media's potential in healthcare

communication. However, actual utilization was

relatively low, with a mean score of 2.33, suggesting

underuse of platforms like Facebook and Instagram,

and minimal tele-nursing practices. Furthermore,

76.8% of the respondents indicated that factors such as

lack of training, fear of privacy violations, and weak

institutional support hinder adoption. The study

concluded that while nurses are knowledgeable,

systemic and personal barriers limit effective

utilization. It is recommended that structured digital

literacy training, institutional policy support, and

proactive management engagement be implemented

to promote responsible social media use in nursing

practice